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Features

Everything you need to run marketplace stores profitably

SellerSyd brings your orders, fees, payouts, inventory and account health into one place, then works through them for you to find money and problems.

Money recovery

Reimbursements you'd never find by hand

Every inventory movement, return and fee is checked against what should have happened. When something doesn't add up, SellerSyd shows you exactly what's owed and prepares the claim.

  • Lost, damaged and destroyed inventory in fulfillment centers
  • Customer refunds where the item was never returned
  • Fulfillment fees charged at the wrong size tier or weight
  • Referral fee mismatches against your listing price
  • One-click claims with the evidence attached, tracked until paid
app.sellersyd.com

Money recovery

Example data

Ready to claim

$839.82

4 findings

Recovered (90 days)

$5,410.36

Paid out

  • Lost in warehouse

    3 units · FBA inbound

    $214.50

    Claim
  • Fee overcharge

    Size tier mismatch · 41 orders

    $187.22

    Claim
  • Refund not returned

    Customer kept item · 6 orders

    $342.10

    Claim
  • Damaged by carrier

    2 units · reimbursable

    $96.00

    Claim

Profit & loss

A real P&L, not a revenue report

Combine marketplace data with your own product costs and expenses for a true profit picture, by month, by product and by order.

  • Monthly profit and loss statement
  • Profit and margin per product and per order
  • Landed cost of goods with inbound shipping and duties
  • Your own expenses alongside marketplace fees
  • Payouts reconciled to orders and settlements
app.sellersyd.com

Profit & loss · September

Example data
Product sales
$84,210.00
Referral fees
−$12,631.50
FBA fulfillment fees
−$9,874.20
Storage & other fees
−$2,401.30
Refunds
−$3,118.00
Cost of goods (landed)
−$31,260.00
Advertising
−$5,489.00
Net profit
$19,436.00

Inventory

Know what you have, everywhere you sell

A single view of stock across fulfillment centers and your own warehouse, with the history behind every number.

  • Available, inbound and reserved stock per SKU
  • Inventory age and long-term storage risk
  • Complete ledger of every unit movement
  • Restock suggestions from real sales velocity
  • Merchant-fulfilled stock sync across channels (rolling out with Shopify & Walmart)
app.sellersyd.com

Inventory across channels

Example data
SKUChannelsAvailable
BTL-STEEL-750
AmazonShopify
412
MUG-CER-12OZ
AmazonWalmart
38
TOTE-CANVAS-L
AmazonShopifyWalmart
0
CAP-WOOL-NVY
Shopify
129
Stock synced to all channels 2 minutes ago

For agencies

One workspace for every client

Run dozens of client accounts with the right people seeing the right data, and present it all under your own brand.

  • All clients in one login, with a portfolio overview
  • Roles and per-client, per-module permissions for staff
  • Client portals where sellers see only their own account
  • White-label: your logo, colors and custom domain
portal.youragency.com
YA

Your Agency · Clients

Example data
ClientSales (30d)RecoverableHealth
Northwind Goods$128.4k$2,140Healthy
Bluebird Home$86.9k$1,318Healthy
Summit Outdoors$212.0k$4,902At risk
Lumen Beauty$54.3k$611Healthy

Your logo, your colors, your domain.

And much more

The details that keep a store healthy

Account health

Order defect rate, late shipments and policy warnings, with alerts before thresholds are crossed.

Listing issues

Suppressed and at-risk listings surfaced with the reason and the fix.

Dimension audits

Catch products measured larger than they are, and the fees that come with it.

Review requests

Automatic, rule-compliant review requests at the right time after delivery.

Buyer messages

Templates and history for buyer communication in one place.

Returns

Every return with its reason, condition and whether it was refunded correctly.

Shipments

Inbound shipments tracked against what was received.

Payouts

Every disbursement explained, line by line.

Sales analytics

Trends by product, marketplace and period.

Cases

All your marketplace support cases and their outcomes in one list.

Reports & exports

Scheduled report downloads and accountant-ready exports.

Notifications

Alerts for low stock, account health and recovered money.

Start finding the money you're owed

Free to start. Connect your first store in minutes.